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WHO WE ARE

Maldon is the original premium quality salt, handcrafted in unique traditional methods since 1882. Aside from maintaining our position of being the first choice of chefs the world over, we also focus our energies on inspiring new generations of chefs as well as passionate non- professionals. We take pride in nurturing the careers of our people too.
To get a clearer idea of how we do what we do, check out our video.

Job Vacancies

Showing 1-2 of 2

Customer Co-ordinator –12-month fixed term contract – Maldon

Type: Full Time – 12-month fixed term contract

Date Posted: 09 Aug 2022

Customer Co-ordinator –12-month fixed term contract   Maldon Salt Company is a fourth-generation family run business.  For 140 years, we have been hand-harvesting world famous, pyramid-shaped flakes, which are loved by chefs and foodies the world over.   Our company values include: Integrity, Teamwork, Innovation, Drive and Growth, all of which makes a great atmosphere to work in.   We are seeking a full-time, Customer Service Co-ordinator, to cover maternity leave, ideally commencing employment in August/September 2022.  We anticipate the contract will end in September 2023. The successful candidate will report directly to the Head of UK Sales and will be based at our Head Office in Maldon, Essex.  The successful candidate will be accountable for providing high levels of customer service.   Key Responsibilities:

  • Customer service deliverables, including the management of the full administration process relating to customer order fulfilment
  • Maintain customer information and sales information on the SAGE
  • Maintain SAGE to ensure customer packing requirements are available for both the office and packing room to ensure all orders are sent in line with customer specifications
  • Produce all appropriate labels required for UK & Export orders and provide them to the warehouse in a timely manner
  • Follow up on orders to ensure that the products are available to meet the delivery date promised
  • Proactively manage clear communication with customers to ensure expectations of great customer service are met
  • Build a good understanding of customer needs and complexities and maintain knowledge to deliver high levels of service
  • Prepare basic technical information as required to ensure Maldon Salt reaches the customer quality expectations
  • Produce invoices, delivery notes and export documentation for customer orders accurately and in a timely manner
  Knowledge, Skills & Experience Required:
  • Previous experience of working within a customer service function is essential
  • MS Office skills in essential
  • Excellent attention to detail is essential
  • Numerate and articulate, to successfully communicate details reports to others
  • Excellent communication and organisational skills
  • Excellent team player abilities
  • Honesty and integrity
  • Motivation, enthusiasm, and a positive “can-do” attitude
  Hours:
  • 37.5 hours per week
  • Monday to Friday, 9 am to 5 pm, with a 30-minute unpaid break.
      Salary & Reward Package
  • £24,000 per annum, with pay review scheduled for April 2023
  • 25 days annual leave + bank holidays
  • Company Sick Pay (after 12 months service)
  • Life Assurance (4 x basic annual salary after passing probationary period)
  • Enhanced Pension Scheme (4% matched contributions)
  • Employee Assistance Program
  • Employee discounts to high street retailers
  • Cycle to Work Scheme
  • Company Events
  • Christmas Shutdown
  • Free tea and coffee
If you require any further information, please contact Louise Hawkins, HR Manager: Tel: 01621 770632 or email:
HR@maldonsalt.co.uk   To apply, email your CV to: HR@maldonsalt.co.uk    

Multi-Skilled Engineer – Rotating Shift – Maldon

Type: Full time

Date Posted: 27 Jun 2022

About the role:

  • To maintain and monitor plant performance and proactively rectify issues pertaining to those occurring across the sites.
  • Record plant and equipment operating conditions, collect data, log, and analyse results to align with site compliance requirements whilst maintaining operational reliability.
  • Co-operate effectively with all team members across all three sites, and build a strong rapport across all functional groups to promote effective working relationships.
  • Carry out high level maintenance, both electrical and mechanical, including adjustments, replace or repair components and carry out major overhauls of equipment
  • Work cross functionally to deliver the team’s objectives.
Key Responsibilities:
  • Develop and deliver effective maintenance programme in conjunction with operations.
  • Co-ordinate shifts inspection schedules and develop all grades to carry out these activities.
  • Provide technical feedback and root cause analysis on daily issues as they arise.
  • Provide shift engineering expertise at cross functional morning review meetings.
  • Carry out high level maintenance on equipment not in use.
  • Input into continuous improvement initiatives.
  • Develop mechanical capabilities of manufacturing team members.
  • Comply with Good Manufacturing Practice (GMP) standards at all times.
  • Support site team to ensure site is fully compliant with Safety, Health, and Environmental legislation
  • Control of contractors on site
  • Coordinate activities in cases of emergencies such as Fire Alarms or Chemical spillages
  • Communicate effectiveness of repairs
  • Communicate to site the impact of operational issues and carry out effective control to prevent further downstream failures.
  • Authorisation or rejection of contractors coming on to site
  • Issuing Permits to Work
  • Any other reasonable duties as requested
Rotating Weekly Shift Pattern – 37.5 hours per week       Monday to Friday
  • Week 1 = 05:45 – 14:00, with one 15-minute unpaid break and one 30-minute unpaid break
  • Week 2 = 08:00 – 16:15, with one 15-minute unpaid break and one 30-minute unpaid break
  • Week 3 = 14:00 to 22:15, with one 15-minute unpaid break and one 30-minute unpaid break
  Knowledge, Skills & Experience Required:
  • A proven track record of Engineering
  • Sound understanding of end-to-end FMCG operations
  • Experience in implementing Lean tools and techniques is essential
  • Strong leadership skills are essential
  • Leads a culture of continuous improvement
  • Takes a positive role in developing the skills of others
  • Motivates others to work together through effective team work
  • Proven record of engineering Project delivery
 Key Behaviours:
  • Open and authentic in their interactions matching actions and words, building trust and support with others
  • Works collaboratively with immediate and extended teams, building common agendas, aligned objectives and delivery plans
  • Demonstrates clear ownership, ambition and pride in the business and the local team’s performance
  • Creates a clear, stretching future vision for the site and motivates employees to contribute their best to its achievement
  • Displays and role models the Maldon Values, namely: Integrity, Innovation, Teamwork, Growth and Drive
Qualifications:
  • Appropriate qualification in Engineering.
Salary & Reward Package
  • £40,000 per annum, payable monthly
  • 25 days annual leave + bank holidays
  • 2-weeks Company Sick Pay (after 12 months service)
  • Life Assurance (4 x basic annual salary)
  • Enhanced Pension Scheme (4% matched contributions)
  • Opportunities for professional growth
  • Employee Assistance Program
  • Employee discounts to high street retailers
  • Cycle to Work Scheme
  • Company Events
  • Christmas Shutdown
  • Free tea and coffee
If you require any further information, please contact Darryl Quigley, Engineering Unit Leader. Tel: 01621 853551 or email:
Darryl.Quigley@maldonsalt.co.uk To apply, email your CV to: Darryl.Quigley@maldonsalt.co.uk by Friday 16 July 2022  

WORKING AT MALDON

Would you like to be part of a team that has great ambitions, challenging and exciting projects, diversity in every role and plenty of development opportunities?

Would you embrace working in a company steeped in history but where the culture is underpinned by invention and excitement and strong family values?

If so, then Maldon salt is the company for you. With a high performing culture and great ambitions, we’ve got a strong strategy for growing our business and one for growing our personnel, too.

So, if a dynamic environment where challenge, change and inspiration are everyday occurrences appeals to you, come and discover more about our business, immerse yourself in the Maldon salt life and see what opportunities we have available.

Sea salt pyramid crystals

OUR VALUES

Our organisational values underpin how we do things at Maldon Salt, they reflect the important shared attitudes, beliefs and behaviours we value in each other regardless of our roles, the choices and decisions we make and the qualities of how we will work together to deliver our mission: To unite people through moments of food and drink everywhere, every day.

Historic photo of Osbourne family harvesting Maldon salt with salt rakes

Our Mission

To unite people through moments of food and drink everywhere, every day.

Our Purpose

To create and celebrate great taste.

Our Vision

As a business we send zero waste to landfill.

Based on our current packaging, we aim to plant 3600 tonnes of trees over the next 5 years.

As a business, we donate to charity each month, this is a staff initiative and our teams select the charities.

Chef holding tray of salt baked prawns

GET IN TOUCH

By joining Maldon, you’ll be part of a dynamic team within an exciting brand that’s sold the world over. In fact, over half of our products are exported.
Contact hr@maldonsalt.co.uk for any questions or queries you may have.

I have worked for Maldon Salt for 27 years, when I first started, I was one of 6, there’s now over 50 of us. After all these years I’m just as happy and proud to work for the company as the day I started. Maldon Salt has been good to me and I consider it part of my family.

Gary Bentley

Maldon Salt started as my Saturday job as a teenager, almost 20 years later I have worked across the 3 sites as we have continued to grow, I now supervise a team of 10 packing our salt for the world.

Ann Clark

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