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WHO WE ARE

Maldon is the original premium quality salt, handcrafted in unique traditional methods since 1882. Aside from maintaining our position of being the first choice of chefs the world over, we also focus our energies on inspiring new generations of chefs as well as passionate non-
professionals. We take pride in nurturing the careers of our people too.

To get a clearer idea of how we do what we do, check out our video.

Job Vacancies

Showing 1-2 of 4

Area Leader – Salt Production – Goldhanger, Essex

Type: Full Time

Date Posted: 16 Apr 2024

About the company:

  • Maldon Salt have been makers and merchants of salt since 1882. For four generations we have been hand-harvesting our world famous, pyramid-shaped flakes, which are loved by chefs and foodies the world over.
  • We are passionate about inspiring, creating and celebrating great taste. We are driven by our company values of Integrity, Teamwork, Innovation, Drive and Growth. Though we have been in business for more than 140 years, we are still a growing team with a focus on innovation. Maldon Salt sales and demand have risen significantly over the past few years, and we are excited about our plans to continue to grow.
  • Due to our continuing growth plans, we are looking to recruit an Area Leader – Salt Production at our site in Goldhanger, Essex.
About the role:
  • As an Area Leader, you work as part of the operations function in delivering the daily requirements to manufacture salt by effective operation of primary and secondary equipment, following established ways of working and ensuring your team uphold the company standards to include safety, quality, and performance metrics.
  • Key internal stakeholders for this position will include Engineering Support, Unit Leaders, and the Manufacturing Manager, who you will regularly communicate with about the progress of work effecting plant performance and other information effecting the activities on site.
Key Duties & Responsibilities:
  • Operate and maintain associated equipment in primary and secondary areas of operation to known standards in terms of quality and efficiency.
  • Complete Shift/Weekly checks of all plant and equipment.
  • Complete daily quality inspection of salt.
  • Ensure product produced meets Maldon Salt standards and product specification.
  • Maintain effective communication with team members/ line management.
  • Follow site escalation procedures in the event of issues, non-compliance, and failures.
  • Ensure all product quality and traceability documentation has been completed.
  • Ensure consistent quality standards by applying approved manufacturing and quality procedures driving a quality-based culture in line with BRC requirements.
  • Fully understand and operate quality control procedures as outlined in the site quality systems.
  • Fully participate in identified problem-solving processes to be able to do first line fault finding and diagnostics and work alongside the engineering team and external contractors.
  • Full involvement in improvement activities utilising continuous improvement framework to establish and capture learning, best practice, document control and process control, plant re-design / modifications and engineering out of re-occurring problems.
  • Be the lead in training the team in processes, procedures, and standards.
  • Pallet truck use.
  • Pan set up.
  • Salt pan raking duties when required to cover absence.
  • Salt production duties.
  • Salt drying/storage.
  • Pan chipping.
  • Take reasonable and practical care of personal health and safety and of others who may be required to implement any legal or company directives regarding health and safety at work.
  • Maintain and drive all standards relating to quality and hygiene, including cleaning/cleanliness of work areas.
  • Any other reasonable duties as requested.
Knowledge, skills & Experience Required:
  • Practical experience of manual working.
  • An understanding of manufacturing, H&S process, legislation, and individual responsibilities is essential.
Key Behaviours:
  • Takes pride in their approach to work.
  • Has a clear, consistent focus on improving ways of working.
  • Supports a culture of continuous improvement.
  • Motivates others to work together through effective team work.
  • Takes personal responsibility to ensure results are delivered
  • Displays the Maldon Values.
  • Displays behaviours of previously leading teams.
Qualifications:
  • Minimum 2 GCSE’s A – C or demonstrable ability to interpret technical information is essential.
  • HACCP/ISO/COSHH knowledge is desirable.
  • FLT/RTITB /ITSAR desirable.
Hours:
  • Monday to Friday: 6:30 am to 12:30 pm, however, overtime may be required.
Salary & Reward Package:
  • Competitive salary, payable monthly.
  • Paid overtime.
  • 25 days annual leave + bank holidays rising to 28 days with length of service (plus bank holidays).
  • 1 week company sick pay after successful probationary period, increasing to 3-weeks Company Sick Pay (after 12 months service).
  • Life Assurance (4 x basic annual salary, after 6 months service).
  • Income protection (after 3 months service), payable at 75% of basic salary, for up to 5 years (subject to approved claim by insurance provider).
  • Private Medical Insurance (after 6 months service), and option to add dependants/family, self-funded by employee.
  • Enhanced Salary Sacrifice Pension Scheme (4% matched contributions).
  • Opportunities for professional growth.
  • Employee Assistance Program.
  • Employee discounts to high street retailers.
  • Cycle to Work Scheme.
  • Company Events.
  • Christmas Shutdown.
  • Free refreshments, such as, tea and coffee.
If you require any further information, please contact Emma Petts, HR Department.
  • Tel: 01621 502321 or email:
  • To apply, email your CV to: HR@maldonsalt.co.uk

Customer Coordinator – 12 Month FTC – Maternity Cover – Maldon, Essex

Type: 12-month Fixed Term

Date Posted: 27 Mar 2024

About the company:

  • Maldon Salt have been makers and merchants of salt since 1882. For four generations we have been hand-harvesting our world famous, pyramid-shaped flakes, which are loved by chefs and foodies the world over.
  • We are passionate about inspiring, creating and celebrating great taste. We are driven by our company values of Integrity, Teamwork, Innovation, and Accountability.  Though we have been in business for more than 140 years, we are still a growing team with a focus on innovation. Maldon Salt sales and demand have risen significantly over the past few years, and we are excited about our plans to continue to grow.
About the role:
  • As a Customer Coordinator you shall report direct to the Customer Service Manager, you are accountable for always providing a high level of customer service to customers.
  • You are responsible for the day-to-day customer service delivery and transportation for all customers. You are naturally organised and thrive on the happiness of your customers.
  • Accuracy is paramount therefore you ensure that everything you do is completed accurately and you drive a right first-time mind-set in all that you do.
Key Responsibilities
  • You are responsible for customer service deliverables, managing the full administration process relating to customer order fulfilment.
  • You maintain customer information and sales information on the Sage database.
  • You maintain Sage to ensure customer packing requirements are available for both the office and packing room to ensure all orders are sent in line with customer specifications.
  • You produce all appropriate labels required for UK & Export orders and provide them to the warehouse in a timely manner.
  • You follow up on orders to ensure that the products are available to meet the delivery date promised.
  • You proactively manage clear communication with customers to ensure expectations of great customer service are met.
  • You build a good understanding of customer needs and complexities and maintain knowledge to deliver high levels of service.
  • You prepare basic technical information as required to ensure Maldon Salt reaches the customer quality expectations.
  • You produce invoices, delivery notes and export documentation for customer orders accurately and in a timely manner.
Transport:
  • You liaise with the warehouse to ensure goods have been shipped in line with customer expectations.
  • You liaise with transport contractors to ensure customer orders are delivered to the agreed timescales and company KPI’s.
  • You resolve any delivery issues with both customers and transport contractors within 24hrs.
  • You provide the Warehouse with all appropriate collection and delivery documentation in a timely manner.
  • You reconcile transport invoices to ensure the company is receiving best value.
Miscellaneous:
  • Help and support the systems and administration process.
  • Help and Support Export in and output where needed.
  • Offer assistance with order reporting and monthly customer updates including trend analysis to head of sales.
  • Answer incoming calls in a professional manner, ensuing that any information given is accurate.
  • To carry out all aspects of your role in a professional, friendly and enthusiastic manner
  • Work in conjunction with the Company’s vision and values at all times.
  • Any other reasonable duties as requested by the Company.
  • Take reasonable and practical care of personal health and safety and of others who may be required to implement any legal or company directives regarding health and safety at work.
Knowledge, Skills & Experience Required:
  • Previous experience of working within a customer service function is desired.
  • Numerate and articulate, able to communicate detailed reports to others.
  • Strong MS Office skills is essential.
Key Behaviours:
  • Open and authentic in their interactions matching actions and words, building trust and support with others.
  • Works collaboratively with immediate and extended teams, building common agendas, aligned objectives and delivery plans.
  • Demonstrates clear ownership, ambition and pride in the business and the local team’s performance.
  • Creates a clear, stretching future vision for the site and motivates employees to contribute their best to its achievement.
  • Displays and role models the Maldon Values.
Qualifications:
  • 5 GCSE C / Above or similar
  • Experience of working a customer focused role or business management qualification.
Salary & Reward Package:
  • Competitive salary, paid monthly.
  • 25 days (pro-rata) annual leave + bank holidays rising to 28 days with length of service (plus bank holidays).
  • 1 week company sick pay after successful probationary period, increasing to 3-weeks Company Sick Pay (after 12 months service).
  • Life Assurance (4 x basic annual salary, after 6 months service).
  • Income protection (after 3 months service), payable at 75% of basic salary, for up to 5 years (subject to approved claim by insurance provider).
  • Private Medical Insurance (after 6 months service), and option to add dependants/family, self-funded by employee.
  • Enhanced Salary Sacrifice Pension Scheme (4% matched contributions).
  • Opportunities for professional growth.
  • Employee Assistance Program.
  • Employee discounts to high street retailers.
  • Cycle to Work Scheme.
  • Company Events.
  • Christmas Shutdown.
  • Free refreshments, such as, tea and coffee.
If you require any further information, please contact HR Department on 01621 502321 or email:
HR@maldonsalt.co.uk.

WORKING AT MALDON

Would you like to be part of a team that has great ambitions, challenging and exciting projects, diversity in every role and plenty of development opportunities?

Would you embrace working in a company steeped in history but where the culture is underpinned by invention and excitement and strong family values?

If so, then Maldon salt is the company for you. With a high performing culture and great ambitions, we’ve got a strong strategy for growing our business and one for growing our personnel, too.

So, if a dynamic environment where challenge, change and inspiration are everyday occurrences appeals to you, come and discover more about our business, immerse yourself in the Maldon salt life and see what opportunities we have available.

Sea salt pyramid crystals

OUR VALUES

Our organisational values underpin how we do things at Maldon Salt, they reflect the important shared attitudes, beliefs and behaviours we value in each other regardless of our roles, the choices and decisions we make and the qualities of how we will work together to deliver our mission: To unite people through moments of food and drink everywhere, every day.

Historic photo of Osbourne family harvesting Maldon salt with salt rakes

Our Mission

To unite people through moments of food and drink everywhere, every day.

Our Purpose

To create and celebrate great taste.

Our Vision

As a business we send zero waste to landfill.

Based on our current packaging, we aim to plant 3600 tonnes of trees over the next 5 years.

As a business, we donate to charity each month, this is a staff initiative and our teams select the charities.

Chef holding tray of salt baked prawns

GET IN TOUCH

By joining Maldon, you’ll be part of a dynamic team within an exciting brand that’s sold the world over. In fact, over half of our products are exported.
Contact hr@maldonsalt.co.uk for any questions or queries you may have.

I have worked for Maldon Salt for 27 years, when I first started, I was one of 6, there’s now over 50 of us. After all these years I’m just as happy and proud to work for the company as the day I started. Maldon Salt has been good to me and I consider it part of my family.

Gary Bentley

Maldon Salt started as my Saturday job as a teenager, almost 20 years later I have worked across the 3 sites as we have continued to grow, I now supervise a team of 10 packing our salt for the world.

Ann Clark

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